Due to Covid-19 pandemic our office is closed till further notice. All emails and queries will be answered once the office re opens. If its regarding the collection of your vehicle please call our airport duty number to arrange it ( No other queries will be answered on airport duty number).
Please note we will only give credit voucher for all the existing bookings. No refunds will be given. Thanks and stay safe.

Privacy Policy

This privacy policy sets out how Heathrow Leader Parking use and protect any information that you give them when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Heathrow Leader Parking may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01.09.2019.

The policy sets out the different areas where user privacy is affected and outlines the respective rights and obligations of the users, the website and its owners. The way in which this website processes, stores and protects personal data is also detailed within this policy.

The policy has been updated to bring it in line with the General Data Protection Regulation (GDPR) to ensure the protection of personal data and digital privacy.

What personal information do we collect?

As a result of you using our site and booking or registering with us, we obtain, hold and process certain personal information about you. The types of personal information we collect may include:

  • your name
  • your phone number
  • your email address
  • your address
  • your booking history
  • You can make a request to view information we have collected about you by emailing: info@heathrowleaderparking.co.uk

How do we use your information?

  • To allow us to respond to your customer service requests.
  • To process your transactions quickly.
  • To ask for ratings and reviews of services or products.
  • To follow up with you concerning live chat, email or phone enquiries. To contact you to discuss and further your booking. To monitor or record telephone conversations with you to ensure consistent service levels, to prevent or detect fraud and for training purposes.
  • To notify you about enhancements to our services such as new services, features and special offers.
  • To register you for and send you newsletters
  • To conduct market research and business development
  • From time to time we may send promotional emails about new products, special offers or other information which we think you might find interesting using the email address which you have provided. It is possible we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests. Details supplied by you to enter a competition are only used by Heathrow Leader Parking and will not be released to any third party.